Vacancies

Director, Quality Operations

Quality Assurance (London-UK)

At NaturalMotion, we make games that wow people. We innovate to create experiences that previously were impossible and that would not exist without us. We take pride in making titles that reach a large audience and in creating communities that last. For the past three years NaturalMotion Studios have been named as one of the Best Places to Work in the UK games industry by gamesindustry.biz.

The Senior Manager / Director of Quality Operations will be fundamental in Zynga’s critical efforts to level up the QA organization and improve the quality of all Zynga projects. The ideal candidate will have superior process skills, awesome people skills, a high level of integrity, great technical depth, and a strong desire to build successful Test Center of Excellence.

Responsibilities

  • Partner with Studios within the organization to understand business goals and design test strategies, tools, and drive meaningful improvements to increase overall quality
  • Help develop and evangelize Continuous Testing processes and other automation best practices; helping to drive the adoption of automation and training the teams
  • Assist Studio QA teams in identifying testing tools and automation opportunities and proving their value to the Studios.
  • Help Develop the curriculum for quality assurance to help train the larger QA organization, as well as individual development plans for each Studio QA team
  • Evangelize best practices, Quality assurance methodologies, practices and procedures
  • Coach and Mentor other members of the QA organization
  • Help QA improve process including planning, estimation, problem solving, and scheduling
  • Research and review new tools and solutions, including setting up POCs and implementation
  • Help identify KPIs to each Studio and suggest other Quality Assurance metrics
  • Demonstrate transparency and active communication with teams and management
  • Develop and drive the adoption of reporting standards and templates
  • Identify gaps in current team as well as opportunities to improve process and methodology
  • Assist QA Teams with outsourcing and developing best practices
  • Help administrate and maintain QA tools (such as TestRail and Game Bench), Quality Operations Confluence space and knowledge base.
  • Other Duties as required

Requirements

  • Bachelor’s degree in Computer Science, Engineering, or equivalent.
  • Comprehensive experience in QA or Software Development roles
  • Experience in team management, including hiring, building key projects and career management.
  • Proven ability to motivate teams, mentor individuals and operate effectively in a fast-paced, high-energy environment

What do we offer?

  • Competitive salary and discretionary annual bonus scheme
  • Contributory pension scheme
  • 25 days holiday, plus public holidays and Christmas shutdown
  • Private medical care, dental and healthcare cash plan
  • Life insurance, critical illness insurance and income protection
  • Fully paid parental leave
  • Discounted gym membership and free weekly (virtual) fitness classes
  • Annual season ticket loan and cycle to work scheme
  • Flexible working hours
  • Summer and Christmas parties

We are an equal opportunity employer and we are committed to building a diverse and talentedd workforce. We do not discriminate on the basis of race, sex, religion, colour, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, medical condition, disability, or any other class or characteristic protected by applicable law. We welcome job-seekers, players, employees, and partners from all backgrounds to join us!

We will consider all qualified job-seekers with criminal histories in a manner consistent with applicable law.

We are committed to providing reasonable accommodations to qualified individuals with physical or mental disabilities in order to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at accommodationRequest@zynga.com to request an accommodation associated with your application for an open position.#LI-JC1

Zynga does not engage in financial exchanges during the recruitment or onboarding process. We do not conduct job interviews over third-party messaging apps such as Telegram, WhatsApp or others. We will never ask you for your personal or financial information over unofficial chat channels. Our in-house recruitment team only contacts individuals via official company email addresses (i.e., via a zynga.com or naturalmotion.com email domain).

Zynga does not  engage in financial exchanges during the recruitment or onboarding process. We do not conduct job interviews over third-party messaging apps such as Telegram, WhatsApp or others. We will never ask you for your personal or financial information over unofficial chat channels. Our in-house recruitment team only contacts individuals via official company email addresses (i.e., via a zynga.com or naturalmotion.com email domain).

If you believe you have been the victim of a scam, you may wish to contact the authorities. In the United States, you may file a complaint with the FBI. More information is available here: https://www.ic3.gov.